Manufacturers & Suppliers:
Good Practice Checklist
To respond to these questions and achieve good practice behaviours, a manufacturer or supplier should:
ACTION ONE
Have in place a standard operating procedure that covers a documented sign-off process for creating consistent product information in line with the data template in the NBPC’s Traceability & Digitalisation Guide.
ACTION TWO
Have in place a formal version control process for all product information as part of the standard operating procedure.
ACTION THREE
Not use misleading or ambiguous wording, phrasing or imagery and use plain English to ensure accurate representation of product information, performance and sustainability claims.
ACTION FOUR
Provide:
- Evidence that product testing, inspection and certification has been conducted by impartial, qualified individuals/organisations
- Valid and demonstrable documentation claiming compliance to/or achievement of any certification, classification, or industry standard
- Evidence that is current with an expiry date that covers the period in it will be installed
- Relevant warranties, safety data sheets and information for operation and maintenance manuals.
ACTION FIVE
Provide specific documentation when making product performance or sustainability claims which are outside of certification, classification or industry standard tests.
ACTION SIX
Make available on a webpage the descriptive, physical and sustainability characteristics in line with the data template in the NBPC’s Traceability & Digitalisation Guide guide.
